חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I can't get password prompt to display; have already tried resetting Firefox and still problem occurs in Safe Mode.

  • 3 תגובות
  • 16 have this problem
  • 18 views
  • תגובה אחרונה מאת cor-el

more options

The problem is with not with every website, just one. This is a site that previously remembered my username & pw, but I changed the pw and the prompt did not display to update it, so I deleted it from the Firefox/Options/Security/Saved Passwords tab, and now when I type in the new pw, it's still not asking me whether I want to remember the pw (nor does it remember the old pw). I tried Safe Mode and I tried resetting Firefox. Neither one worked.

The problem is with not with every website, just one. This is a site that previously remembered my username & pw, but I changed the pw and the prompt did not display to update it, so I deleted it from the Firefox/Options/Security/Saved Passwords tab, and now when I type in the new pw, it's still not asking me whether I want to remember the pw (nor does it remember the old pw). I tried Safe Mode and I tried resetting Firefox. Neither one worked.

כל התגובות (3)

more options

You can check if there are entries in the password manager with an empty user name.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

You can also check the exceptions.

  • Tools > Options > Security: Passwords: Exceptions

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

Thank you for your reply. As stated above I had already tried the first option, and the site isn't on the exceptions list either. I just tried the second option ("forgetting" the site) and that didn't work either. (I don't know whether it makes a difference or not, but I tried the "forgetting" option twice, re-testing the password both before and after closing the browser. The password prompt still didn't display.) Do you have any other suggestions?

more options

The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

If you can post a link to that site then we can check this.