חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

The Drop down boxes under the Firefox header do not fill. A box forms on the screen but it is empty. Reset did not solve the problem.

  • 2 תגובות
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת AJJC

more options

The File, Edit, View and Help tabs that were on the earlier version of the FireFox top Menu bar are apparently incorporated in the "FireFox" drop down box in the latest version of the browser. I was unable to open these tabs earlier, so per the Support Forum recommendation, I rest Firefox on my laptop. Now not only are the above tabs missing after this reset, but the drop down menu doesn't open to any sub menus. All I see now is a box on the screen outlined in black, but sub menu selections such as save as, print, copy etc are not shown within the box. Therefore the browser is not functional in its current state. Does anybody have a fix for this problem that won't wipe out my bookmarks and other saved content on Firefox? Please save me from returning to Internet Explorer! AJJC

The File, Edit, View and Help tabs that were on the earlier version of the FireFox top Menu bar are apparently incorporated in the "FireFox" drop down box in the latest version of the browser. I was unable to open these tabs earlier, so per the Support Forum recommendation, I rest Firefox on my laptop. Now not only are the above tabs missing after this reset, but the drop down menu doesn't open to any sub menus. All I see now is a box on the screen outlined in black, but sub menu selections such as save as, print, copy etc are not shown within the box. Therefore the browser is not functional in its current state. Does anybody have a fix for this problem that won't wipe out my bookmarks and other saved content on Firefox? Please save me from returning to Internet Explorer! AJJC

פתרון נבחר

Try to disable hardware acceleration in Firefox.

Read this answer in context 👍 1

כל התגובות (2)

more options

פתרון נבחר

Try to disable hardware acceleration in Firefox.

more options

cor-el, You are a genius! I followed your instruction and it solved the problem immediately. Thanks