Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

My firefox is not browsing,i think my aniti virus has blocked it. help

  • 1 תגובה
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת Ed

baigzara
baigzara
more options

i use sophos anti virus and i think it has blocked firfox because it wont browse. when i open firefox it says problem loading page. my laptop is connected to the internet as my internet explorer works. please help.

i use sophos anti virus and i think it has blocked firfox because it wont browse. when i open firefox it says problem loading page. my laptop is connected to the internet as my internet explorer works. please help.

כל התגובות (1)

Ed
Ed
more options

Hello,

You will need to go into the Sophos settings and find the list of blocked applications. Then remove Firefox from that list.

I don't have Sophos installed on my machine so I can't give specific instructions. You may find some more useful information in the article below but again there are not specific instructions for Sophos.

Configure firewalls so that Firefox can access the Internet

If you need specific help for Sophos then I would recommend contacting their support department.

I hope that helps.

השתנתה ב־ על־ידי Ed