Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Why won't it play streaming from a website and also some videos won't play?

  • 5 תגובות
  • 15 have this problem
  • 2 views
  • תגובה אחרונה מאת S1

more options

I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

I have tried downloading the latest Adobe Flash version. And I have been able to see streaming content from this site in the past (Yahoo Sports). Now a video screen appears, but it is blank. Also, sometimes certain news videos will not play- the screen just stays blank.

כל התגובות (5)

more options
more options

That is likely caused by a malfunctioning real player plugin.

Refer to:

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I have the same problem, and I have tried all the troubleshooting and checked other support articles and users with similar problems, but still no luck. (Windows 8, on a new sony i7 laptop)

All plugins are up to date. Internet Explorer plays all these files without any problem, so I know it has to be Firefox issue or bug.

For example, I cannot play this video on Firefox, but it plays on IE:

http://autos.yahoo.com/blogs/open-road/top-five-sleeper-cars-video-205832307.html?vp=1

more options

Problem solved! I downloaded and installed Firefox 24.0 Beta. Apparently Mozilla programming team made all the right changes in the new release. Now all videos starting working on Yahoo and BBC.

Link: http://www.mozilla.org/en-US/firefox/channel/#beta