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windows 7 compatability

  • 2 תגובות
  • 1 has this problem
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  • תגובה אחרונה מאת Andrew

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I use Windows 7 and when I upgraded to FF 23.0.1 I started having issues with FF. I keep getting hung-up even in safe mode. I revered to FF 22 and the issue went away but it keeps upgrading automatically even though I have set it NOT to update. And even 22 has issues with websites like Twitter that run java.

Dupe of /questions/971369 and it got solved over there. :X Sorry guys!

I use Windows 7 and when I upgraded to FF 23.0.1 I started having issues with FF. I keep getting hung-up even in safe mode. I revered to FF 22 and the issue went away but it keeps upgrading automatically even though I have set it NOT to update. And even 22 has issues with websites like Twitter that run java. '''''Dupe of [/questions/971369] and it got solved over there. :X Sorry guys!'''''

השתנתה ב־ על־ידי NoahSUMO

כל התגובות (2)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

השתנתה ב־ על־ידי Andrew