Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Internet Explorer works; Firefox doesn't; every website on Firefox says 'unable to connect.'

  • 2 תגובות
  • 3 have this problem
  • 3 views
  • תגובה אחרונה מאת cor-el

Chuckles549
Chuckles549
more options

I opened Firefox. When I try to get into any website, the error message 'unable to connect" appears. I switched over to Internet Explorer and it work fine - I can connect to the Internet with no problems. So, what's going on? How can I fix it?

I opened Firefox. When I try to get into any website, the error message 'unable to connect" appears. I switched over to Internet Explorer and it work fine - I can connect to the Internet with no problems. So, what's going on? How can I fix it?

כל התגובות (2)

Pamela
Pamela
more options

Hi Chuckles549

Have you try reset Firefox. Below the link how to reset Firefox.

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

Pamela

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: