חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox 28 hangs when I try to print to Acrobat PDF printer

  • 3 תגובות
  • 10 have this problem
  • 2 views
  • תגובה אחרונה מאת dm4c

more options

Hello all!

I have observed a problem when I try to print a webpage in Firefox v28 using the Acrobat PDF Printer (Acrobat Pro 9.5.5) installed in a Virtual Machine (VMware View 5.2) with Windows 7 64 bits. The printing dialog hangs (no response) after the "Save as" pdf dialog. Then I have to force Firefox to close, and afterward a Acrobat PDF conversion dialogs appears with the progress bar stopped at the middle. I also have to close this afterwards.

The others programs (Office, IE, Notepad...) are able to print through the PDF printer without problems. The problem appeared after the automatic update to Firefox v28, since when I downgrade to Firefox v26 the problem disappears.

I checked a similar configuration in a physical computer (W7 64 bits, Acrobat Pro 9.5.5, Firefox v28), and everything runs good, so I think it is a change that happened in Firefox v28 that has some problem with the VM configuration. I also have tried to change the Firefox profile, reset Firefox and reset the printing settings and reinstall Acrobat. No luck.

I would like to know if somebody know some change in Firefox v28 related with the printing or related to some service or update that can have some problem in the virtual machine.

Any help is welcome!

Thanks!

Hello all! I have observed a problem when I try to print a webpage in Firefox v28 using the Acrobat PDF Printer (Acrobat Pro 9.5.5) installed in a Virtual Machine (VMware View 5.2) with Windows 7 64 bits. The printing dialog hangs (no response) after the "Save as" pdf dialog. Then I have to force Firefox to close, and afterward a Acrobat PDF conversion dialogs appears with the progress bar stopped at the middle. I also have to close this afterwards. The others programs (Office, IE, Notepad...) are able to print through the PDF printer without problems. The problem appeared after the automatic update to Firefox v28, since when I downgrade to Firefox v26 the problem disappears. I checked a similar configuration in a physical computer (W7 64 bits, Acrobat Pro 9.5.5, Firefox v28), and everything runs good, so I think it is a change that happened in Firefox v28 that has some problem with the VM configuration. I also have tried to change the Firefox profile, reset Firefox and reset the printing settings and reinstall Acrobat. No luck. I would like to know if somebody know some change in Firefox v28 related with the printing or related to some service or update that can have some problem in the virtual machine. Any help is welcome! Thanks!

פתרון נבחר

I just try it with Firefox 29 in the same virtual machine and it works perfect, so I guess is a bug in 28 version.

Read this answer in context 👍 3

כל התגובות (3)

more options

When you updated, did you reset the printer settings in about:config under print.print_printer?

more options

Yes, I try it, but it didn't solve the problem.

more options

פתרון נבחר

I just try it with Firefox 29 in the same virtual machine and it works perfect, so I guess is a bug in 28 version.