सभी प्रोडक्ट Community Forum

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

Even started in safe-mode Thunderbird 128.6.0esr (64-bit) Linux Quick-Filter doesn't filter newsgroup NNTP messages when the searches is performed on the "Body" of the messages. Works for searches in the "Subject" field, but not whether also "Body" is selected. The search in the "Body" works for regular Emails, the issue seems related only for newsgroup NNTP account messages. Please could you help me? Should I submit a bug report?

Hi , can anyone help, Been using Thunderbird email for a few years now & many of my emails saved to folders have just disappeared on me , many of them important. Why would this be ? where are they gone ? I didn't delete them myself & its in lots of folders not just one. Appreciate any info on this.

Når jeg hidtil har åbnet Thunderbird, så er startsiden sådan, at indgående mails er listet op. Det sker ikke - der er sket et eller andet i dag! Jeg kan ikke åbne og se indgående mails. Jeg har muligvis trykket på et eller andet forkert. Hvoprdan åbner jeg startsiden, og hvordan forbliver den åben når jeg trykker på Thunderbiorg ikonet på skrivebordet? mvh Henning Møller. PS: er det muligt at I kan ringe mig op på 45890128?

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help with this? Kind regards, Luke

I'm with Optus,have had TB for many years,always worked perfectly. I made no changes to anything.3 days ago Thunderbird stopped sending or receiving messages. I get message "could not connect to server pop3.optusnet.com.au: the connection was refused". I have 2 email accounts (coghill1@optusnet.com.au and coghill2@optusnet.com.au, logged in via Optus webmail, can send and receive between accounts fine, so I assumed this was a TB fault, but when I reconnected my old Win7 PC (has been offline for months and was working fine) and tried TB, I got exactly the same result. I have previously spent over 3 hours on the phone to Optus tech support when setting up the Win10 desktop as TB didn't want to acknowledge the "myname2" account, got absolutely nowhere with them, clueless, solved by doing backup/restore from Win 7. I'm hesitant to attempt this again as the old system isn't working either. Hope this makes sense. Any help appreciated, thanks in advance. UPDATE: still not working but I've had to install Outlook and it's working perfectly. Thanks for the replies so far.

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. For instance, if I get quite a few from say @yahoo.com, is there a way to set up the filters so everything from @yahoo.com goes directly into the junk folder? Thanks, Marc

I'm using Version 128.6.0esr in Windows, but can't do drag and drop file for attachment at all. Previously it still can use this feature but suddenly it came to a stop.

The icon Ø will appear when we are trying to drag and drop a file to the create message window.

We already have tried the troubleshoot with no result.

Any advice on how to repair this?

Thanks

Hi folks, for some months now it has been taking several minutes to download my mails from my provider Netcologne to my Thunderbird mail client. My version: 128.6.0esr (64-bit) OS Windows 10 home 22H2 Previous activities: 1. fault report to provider Netcologne, reply: No error detectable 2. installation of mail client ‘eM Client’. Mails are downloaded in a few seconds, just like a few months ago with Thunderbird mail client.

Something is wrong with the Thunderbird mail client. Please help me, I am an enthusiastic fan of Thunderbird and would like to stay that way. Best regards Friedrich Berger

Hi, I'm not able to open jpg files which are joined in a message. When I want to, I can't find the default application Photos in the choice menu (see the images). I have installed the "visionneuse de photos windows" which replaces the default application Photos for windows 10. I think maybe it is the source of the problem, but I can't find any solution to open images whithout saving them in my computer. I don't understand why the "Photos" defaul application doesn't even appear in the choice, while it is still installed on my computer.

Is there anybody who can help me ? Thanks !

In transferring my profile from PC to laptop, something went wrong and I lost all of my local folders, with years of emails in them. I have searched all parts of the Thunderbird folder under Roaming, and have been unable to find the folders.

The weird thing is that when I do a search for a particular subject or email that I know was in one of the local folders, the search still gives results showing the email headings. It will, however, not display the results as a list or open any of the emails.

The fact that the folders and emails appear in the search leads me to believe that they are still somewhere on my PC.

Does anyone have any advice on where they might be or how to find them?

Ever since my latest upgrade my email will not connect I keep getting, could not connect to serverpop3.optusnet.com.au the connection was refused.. I am running windows 10 system..

I am having trouble sending emails. I receive a message saying "The message could not be sent because connecting to Outgoing server (SMTP) smtp.optusnet.com.au failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I am not aware that I have changed any settings. I can receive emails okay but have not been able to send them since 12 January 2025. Please help.