Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Firefox is not opening

  • 1 odgovor
  • 32 imaju ovaj problem
  • 6 prikaza
  • Posljednji odgovor od TonyE

mandadinesh
mandadinesh
more options

Hi, I had been using Firefox since many years, but recently I am facing problem with this. When ever I try to open Firefox I get a message saying "The application or DLL c:\Program Files\Mozilla Firefox\MOZCRT19.dll is not a valid Windows image. Pleas check thsis against your installation diskette." and Firefox crashes automatically.

I could not use Firefox now, please help me. I feel comfortable working with firefox.

Awaiting your quick response.

Thaks & Regards, Dinesh

Hi, I had been using Firefox since many years, but recently I am facing problem with this. When ever I try to open Firefox I get a message saying "The application or DLL c:\Program Files\Mozilla Firefox\MOZCRT19.dll is not a valid Windows image. Pleas check thsis against your installation diskette." and Firefox crashes automatically. I could not use Firefox now, please help me. I feel comfortable working with firefox. Awaiting your quick response. Thaks & Regards, Dinesh

Svi odgovori (1)

TonyE
TonyE
  • Moderator
more options

Since a file in the installation appears to be corrupt, try performing a clean re-install

  1. Download the latest version of Firefox from http://www.mozilla.com/
  2. Uninstall Firefox, but do not select the setting "Remove my Firefox personal data and customizations"
  3. Delete the Firefox Installation directory, default location on 32 bit Windows is C:\Program Files\Mozilla Firefox\
  4. Re-install Firefox

The above process does not delete the bookmarks, passwords and other user data. To be safe you can back them up first, for details see http://kb.mozillazine.org/Profile_backup

Izmjenjeno od TonyE