Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

  • 2 odgovora
  • 4 imaju ovaj problem
  • 2 prikaza
  • Posljednji odgovor od mc22co656

mc22co656
mc22co656
more options

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

Izabrano rješenje

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (2)

philipp
philipp
  • Moderator
more options

Odabrano rješenje

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

mc22co656
mc22co656 Vlasnik pitanja
more options

Thanks...followed your suggested method for updating to 21...and will grab a screenshot to submit for a sanity check if I get a notice that doesn't look familiar next time...meanwhile, tnx again for quick response!