Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I uninstalled flash player and can't reinstall

  • 3 válasz
  • 4 embernek van ilyen problémája
  • 5 megtekintés
  • Utolsó üzenet ettől: Wesley Branton

bctrammell
bctrammell
more options

I was having issues playing streaming videos, and decided to uninstall and reinstall flash player. I am running XP SP3, so I used the add/remove programs and uninstalled it. Now I cannot re-install. I have gone to the adobe site (http://www.adobe.com/software/flash/about/) and selected to install the player via Firefox, but it failed and suggested manual installation. Selecting that link puts me on the adobe site, but selecting the download button sends me to an advertising page for other adobe products and no download occurs. I ran internet explorer to see if I could download the file and Firefox recognize it, but while it shows "Adobe Flash Player 11 ActiveX" in the installed program list, Firefox knows no difference. Any suggestions?

I was having issues playing streaming videos, and decided to uninstall and reinstall flash player. I am running XP SP3, so I used the add/remove programs and uninstalled it. Now I cannot re-install. I have gone to the adobe site (http://www.adobe.com/software/flash/about/) and selected to install the player via Firefox, but it failed and suggested manual installation. Selecting that link puts me on the adobe site, but selecting the download button sends me to an advertising page for other adobe products and no download occurs. I ran internet explorer to see if I could download the file and Firefox recognize it, but while it shows "Adobe Flash Player 11 ActiveX" in the installed program list, Firefox knows no difference. Any suggestions?

Kiválasztott megoldás

A virus does not appear to be the problem. I still haven't been able to install from adobe's web site, but I have done a search for the flash player executable, downloaded and ran it directly. This approach put me back in service. Thanks for the help.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

Wesley Branton
Wesley Branton
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.

bctrammell
bctrammell Kérdés tulajdonosa
more options

Kiválasztott megoldás

A virus does not appear to be the problem. I still haven't been able to install from adobe's web site, but I have done a search for the flash player executable, downloaded and ran it directly. This approach put me back in service. Thanks for the help.

Wesley Branton
Wesley Branton
more options

I am glad to hear that your problem has been resolved.

I hope you continue using our products and thank you for contacting Mozilla Support.