Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

firefox does not detect the latest flash player although it is installed

  • 1 amsa
  • 96 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga TXGuy

more options

i have installed the latest version of adobe flash player but firefox does not pick it up. i can not play videos on youtube. i have installed adobe flash player 10 a number of times but it still detects it as version 7, however internet explorer works fine. i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing.

This happened

Every time Firefox opened

== since i installed firefox

i have installed the latest version of adobe flash player but firefox does not pick it up. i can not play videos on youtube. i have installed adobe flash player 10 a number of times but it still detects it as version 7, however internet explorer works fine. i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing i have uninstalled, downloaded a new copy and reinstalled firefox and still nothing. == This happened == Every time Firefox opened == since i installed firefox

All Replies (1)

more options

You have 2 Flash players installed. One very old version (7.0 r19) and the current version (10.0 r45).

Un-install the old version from Control Panel > Add or Remove Programs and see if that resolves your situation.

If that does not correct your problem, this tool from Adobe will un-install ALL instances of Adobe Flash from your system, including the IE ActiveX version. You will then need to reinstall the current version plug-in for Firefox and the ActiveX version for IE: http://kb2.adobe.com/cps/141/tn_14157.html


Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.02; current ver. 1.6.0.20 (important security update 04-15-2010) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.