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Why do add live chat to website and how much beneficial it?

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connorlawson
connorlawson
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I have eCommerce website and want to add live chat feature for online customer support, kindly suggest me best live chat software and also describe how much beneficial it.

I have eCommerce website and want to add live chat feature for online customer support, kindly suggest me best live chat software and also describe how much beneficial it.

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the-edmeister
the-edmeister
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locking as a duplicate of https://support.mozilla.org/en-US/questions/1013488