Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

TB v31.0 crashes on startup using my existing profile

  • 5 balas
  • 3 memiliki masalah ini
  • 12 kunjungan
  • Balasan terakhir oleh user1119676

more options

After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile).

How can I fix my profile to work with v31.0?

After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile). How can I fix my profile to work with v31.0?

Semua Balasan (5)

more options

Help menu (alt+H) > troubleshooting information.

What ids are under "crash reports"? (right click, select copy link location and paste into a reply message here

more options
more options

TB v31.1.1 did not resolve the issue.

more options

Nor did TB v31.2.0.

more options

TB 31.3.0 is still screwed up. Is there a better way of sending Mozilla a bug report?