Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

download and install never updates to new version

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh guigs

rk2zranch
rk2zranch
more options

Ever since about ver. 25, Firefox notes the new update, I download and install the new update, I restart ff, and I'm still at the version I was? I think I downloaded the entire program (not an update) to get to current version 31.0. Now for 32.0.3, I've tried downloads, restarts, reboot computer, try downloading whole program from ff...I'm still at 31.0??

Ever since about ver. 25, Firefox notes the new update, I download and install the new update, I restart ff, and I'm still at the version I was? I think I downloaded the entire program (not an update) to get to current version 31.0. Now for 32.0.3, I've tried downloads, restarts, reboot computer, try downloading whole program from ff...I'm still at 31.0??

Semua Balasan (1)

guigs
guigs
more options

Hi rk2zranch, Thank you for your question, this is odd. Can you please go to the about:support for a modified useragent preference? This would look bold compared to the other listed items.

The other place you can check on this same page is the update history log. Does the update show the current version as well?