Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Web sites stop loading until I move the mouse.

  • 1 balas
  • 22 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh philipp

emh12az
emh12az
more options

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Web sites stop loading unless I move the mouse. I have tried resetting Firefox, and have uninstalled and reinstalled it. Still freezing without mouse movement.

Solusi terpilih

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (1)

philipp
philipp
  • Moderator
more options

Solusi Terpilih

hello emh12az, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware