Hello, Please see http://malwaretips.com/blogs/ar-voicefive-com-removal/ Note that one of the recommended steps is to reset Firefox. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''''Note:''' After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Reset Firefox – easily fix most problems]] article for more information. If you do not want to lose your extensions, instead of that step, you can try looking through your extensions for suspicious add-ons to see if that fixes your problem: * Tools (or [[Image: New Fx Menu]]) > Add-ons > Extensions If it does not, then Resetting Firefox will stop those pop-ups.