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Something updated on my firefox when I rebooted the computer and now I cant get log into something like my amazon account without an error message about an ocsp

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

TameraESQ
TameraESQ
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I turned off my computer and turned it back on. Firefox did something with automatic updates. Since that time I have not been able to access things I could previously, such as my account on Amazon.com When I go to the amazon website and try to log in, I get an error message that says something about an OCSP certificate not being able to be authenticated. This happens on other sites as well. I did call amazon to report the problem. This was days ago and the problem persists. I can access my amazon account information on my home computer using firefox. This is just happening on my office computer since it did some auto updating. Both my home computer and the office computer on which I am having trouble using the browser are running on Wndows XP. Something clearly happened to the browswer on the office computer because I can access things on the home computer with the firefox browser that I can't on this computer.

I turned off my computer and turned it back on. Firefox did something with automatic updates. Since that time I have not been able to access things I could previously, such as my account on Amazon.com When I go to the amazon website and try to log in, I get an error message that says something about an OCSP certificate not being able to be authenticated. This happens on other sites as well. I did call amazon to report the problem. This was days ago and the problem persists. I can access my amazon account information on my home computer using firefox. This is just happening on my office computer since it did some auto updating. Both my home computer and the office computer on which I am having trouble using the browser are running on Wndows XP. Something clearly happened to the browswer on the office computer because I can access things on the home computer with the firefox browser that I can't on this computer.

Semua Balasan (2)

LostGod
LostGod
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First attempt to try using Firefox in safe mode. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Second attempt to correct the issues via refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Third I recommend you use something like malwarebytes to scan your PC. https://www.malwarebytes.org/

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.