Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Cannot remember the email address that I used with Persona

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh the-edmeister

Timwi
Timwi
more options

Dear Firefox Support,

I appear to have inadvertantly created two separate accounts on Persona, which are linked with the following accounts on MDN:

https://developer.mozilla.org/en-US/profiles/Timwi https://developer.mozilla.org/en-US/profiles/TimwiTerby

The first one is the one I would like to use. However, I do not remember what email address I used to create the Persona, so I cannot login. All I know is that it must end in @timwi.de. All emails addressed to that reach me.

Please check the database and let me know what the address is (for security, you may send it to that very email address itself and I will receive it). The address for the other account is mdn@timwi.de, and if it is possible to merge that account into the first one I would like you to do it.

I realize that this is not a Firefox issue and I am contacting Firefox Support, but frustratingly I have been unable to find any Persona support anywhere. Please forward this support request to anyone dealing with Persona who will be able to help me.

Many thanks. Timwi

Dear Firefox Support, I appear to have inadvertantly created two separate accounts on Persona, which are linked with the following accounts on MDN: https://developer.mozilla.org/en-US/profiles/Timwi https://developer.mozilla.org/en-US/profiles/TimwiTerby The first one is the one I would like to use. However, I do not remember what email address I used to create the Persona, so I cannot login. All I know is that it must end in @timwi.de. All emails addressed to that reach me. Please check the database and let me know what the address is (for security, you may send it to that very email address itself and I will receive it). The address for the other account is mdn@timwi.de, and if it is possible to merge that account into the first one I would like you to do it. I realize that this is not a Firefox issue and I am contacting Firefox Support, but frustratingly I have been unable to find any Persona support anywhere. Please forward this support request to anyone dealing with Persona who will be able to help me. Many thanks. Timwi

Solusi terpilih

Persona - do you mean the identity service? http://identity.mozilla.com/

Basically the "adoption rate" was so low for Persona that over a year ago Mozilla stopped further development on the service, as explained in that article. It was spun off to something called "the Identity Team at Mozilla" - https://login.persona.org/ . But all I can find for "Help" is a hyperlink to here - https://support.mozilla.org/en-US/kb/what-is-persona-and-how-does-it-work

For me the "kiss of death" was that Mozilla never adopted Persona for all their own individual websites and sub-domains; I have 9 separate sub-domain registrations and logins (which I made with all the same username & password years ago as I set each one up, hoping the day would come that Mozilla would eventually merge them) and could never use Persona for any of them. I gave up on Persona a little over a year ago when I read that development resources were allocated away from Persona, and I was sorry I had wasted any time with that service - I had a hunch it wouldn't go anywhere due to past experience with Mozilla "special projects to change the world" in the past.

See if anything here helps you: https://support.mozilla.org/en-US/kb/how-do-i-manage-my-persona-account

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

the-edmeister
the-edmeister
  • Moderator
more options

Solusi Terpilih

Persona - do you mean the identity service? http://identity.mozilla.com/

Basically the "adoption rate" was so low for Persona that over a year ago Mozilla stopped further development on the service, as explained in that article. It was spun off to something called "the Identity Team at Mozilla" - https://login.persona.org/ . But all I can find for "Help" is a hyperlink to here - https://support.mozilla.org/en-US/kb/what-is-persona-and-how-does-it-work

For me the "kiss of death" was that Mozilla never adopted Persona for all their own individual websites and sub-domains; I have 9 separate sub-domain registrations and logins (which I made with all the same username & password years ago as I set each one up, hoping the day would come that Mozilla would eventually merge them) and could never use Persona for any of them. I gave up on Persona a little over a year ago when I read that development resources were allocated away from Persona, and I was sorry I had wasted any time with that service - I had a hunch it wouldn't go anywhere due to past experience with Mozilla "special projects to change the world" in the past.

See if anything here helps you: https://support.mozilla.org/en-US/kb/how-do-i-manage-my-persona-account