Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

An automatic update to Windows 8 (I think) stopped Mozilla Firefox from operating. How to fix it?

  • 1 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh FredMcD

more options

Yesterday, July 25, my laptop did an automatic update. I don't know what was updated since I left the room, but suspect it was Windows, updating to 8.1.

Since then, Mozilla Firefox won't open when I double-click the button. (Also, my machine lost its automatic re-direct to DuckDuckGo. And the automatic opening of my gmail account also disappeared.) I tried to find out why Firefox wouldn't open and some little program told me it was incompatible with Windows 8.1

Today I downloaded Mozilla Firefox for Windows 8 again. The program sent me a message saying Firefox was already installed. Things are getting messy. I should check what programs are operating on my machine.

Has anyone had this problem - an update to Windows rendering Firefox unusable? If so, how did you solve it?

Thank you.

Yesterday, July 25, my laptop did an automatic update. I don't know what was updated since I left the room, but suspect it was Windows, updating to 8.1. Since then, Mozilla Firefox won't open when I double-click the button. (Also, my machine lost its automatic re-direct to DuckDuckGo. And the automatic opening of my gmail account also disappeared.) I tried to find out why Firefox wouldn't open and some little program told me it was incompatible with Windows 8.1 Today I downloaded Mozilla Firefox for Windows 8 again. The program sent me a message saying Firefox was already installed. Things are getting messy. I should check what programs are operating on my machine. Has anyone had this problem - an update to Windows rendering Firefox unusable? If so, how did you solve it? Thank you.

Semua Balasan (1)

more options