Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes

  • 1 balas
  • 1 memiliki masalah ini
  • 7 kunjungan
  • Balasan terakhir oleh cor-el

criffle
criffle
more options

Firefox crashes on open. I have uninstalled, deleted program files and appdata files, removed some registry settings leftover, re-installed and it still crashes every time.

Firefox crashes on open. I have uninstalled, deleted program files and appdata files, removed some registry settings leftover, re-installed and it still crashes every time.

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to start Firefox in Safe Mode by holding down the Shift/Options key to see if that helps.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

If you can't open Firefox, see: