Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Hi I need some help my all sisters emails had a red circle with a line through it and all her emails disapeared and I am no longer able to get emails from her

  • 6 balas
  • 3 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh Dizzygirl

more options

Hi I need some help my all sisters emails had a red circle with a line through it and all her emails disappeared and I am no longer able to get emails from her

I had bumped my mouse and only my sisters emails had a red circle with a line through it then my sisters emails disappeared and now I cant get emails from her, they are not in junk as I never had set it up b4 or trash

Hi I need some help my all sisters emails had a red circle with a line through it and all her emails disappeared and I am no longer able to get emails from her I had bumped my mouse and only my sisters emails had a red circle with a line through it then my sisters emails disappeared and now I cant get emails from her, they are not in junk as I never had set it up b4 or trash

Semua Balasan (6)

more options

Can you check some view settings: Via 'Menu Bar'

  • 'View' > 'Folders' > 'All'
  • 'View' > 'Threads' > 'All'

OR Via 'Menu Toolbar'

  • 'Menu icon' > 'Folders' > 'All'
  • 'Menu icon' > 'View' > 'Threads' > 'All'

Confirm you have those settings.

more options

Check to see if you marked it as a thread to ignore.

'View' > 'Threads' > 'Ignore threads'.

more options

Hi there, I looked and yes they are both ticked to all

I did get some help from a friend and he did some kind of rebuild the folder while I did not get back all my old messages at least I am able to receive her messages now. Thank you very much for trying to help me out much appreciated.

more options

The red circle was an icon that means 'Ignore' thread. So what happens if you select: 'View' > 'Threads' > 'Ignore threads'.

It should display the ignored threads, those with a red circle. select the email Message > select: 'Ignore thread' to remove the 'ignore thread' option.

more options

Thank you I did expect it was some kind of block button and are durrently reading the

Ignoring threads and subthreads

page you gave me its very helpful :)

more options

I know this is a late answer but I hope this helps other people. Select the email that has the red circle. Right click on the email and a drop down list appears. Click on "Ignore Thread" and the red circle disappears. I just finished marking an email to ignore so I tested adding and removing the red circle before posting this.