Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox keeps disappearing offscreen when changing orientation.

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

spiritbrand
spiritbrand
more options

I am using a Surface Pro 3. Often when changing orientation or coming back after sleeping the computer, a window will whisk away offscreen when I try to click on it and I cannot get it back. It appears in the taskbar (with no preview image), but can't get it back.

I am using a Surface Pro 3. Often when changing orientation or coming back after sleeping the computer, a window will whisk away offscreen when I try to click on it and I cannot get it back. It appears in the taskbar (with no preview image), but can't get it back.

Semua Balasan (2)

FredMcD
FredMcD
more options

You may have a corrupt xulstore.json file. https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open the system menu via Alt+Space?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window