Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

"Your connection is not secure" when trying to access Google or Yahoo

  • 3 balas
  • 87 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh mahalanobis

more options

Hello,

I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?

Hello, I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?
Lampiran tangkapan layar

Solusi terpilih

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.

Baca jawaban ini dalam konteks 👍 5

Semua Balasan (3)

more options

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.

more options

The issuer is "IT Department". I didn't attach a screenshot beacause details are not written in English.

Diperbarui oleh mahalanobis pada

more options

Solusi Terpilih

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.