Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Let Thunderbird update this morning. It crashed. How do I fix it?

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh davecole

more options

Let Thunderbird update this morning. It crashed. How do I fix it? I don't want to lose the files I already have on Thunderbird.. Received this msg: "Error: Platform version '38.7.0 is not compatible with miniVersion > = 38.71 maxVersion , = 38.71"

Let Thunderbird update this morning. It crashed. How do I fix it? I don't want to lose the files I already have on Thunderbird.. Received this msg: "Error: Platform version '38.7.0 is not compatible with miniVersion > = 38.71 maxVersion , = 38.71"

Semua Balasan (2)

more options

Please try starting Thunderbird in its Safe Mode. Hold down the shift button whilst starting it.

Please report back on the outcome.

more options

That didn't do it. Nothing I've tried works so far.