Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

when we sent a mail, it is not saving into the sent box.... how to resolve it

  • 1 balas
  • 3 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Toad-Hall

Nomus
Nomus
more options

when we sent a mail, it is not saving into the sent box.... how to resolve it

Pls find below the error message

" There was an error saving the message to Sent. Retry?"

when we sent a mail, it is not saving into the sent box.... how to resolve it Pls find below the error message " There was an error saving the message to Sent. Retry?"

Semua Balasan (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

For IMAP:

First check those folders are subscribed to see. right click on Mail account name and click on 'subscribe' to see list. OR File > subscribe Confirm the folders are selected.

Then check Account Settings are set up correctly: note; for gmail account - see lower down.

via Menu Bar: 'Tools' > 'Account Settings' > 'Copies & Folders' for the IMAP account via Mail Toolbar: 'Menu icon' > 'Options' > 'Account Settings' > 'Copies & Folders' for the IMAP account

when sending messages automatically:

  • Select: 'Place a copy in'
  • Select: 'Other' and 'Sent' on imap mail account (the server Sent folder might be called something similar eg: Sent Items)
  • Click on 'OK' to save changes to Account Settings.

Is this a gmail imap account? If yes, then make following changes: On the Copies & Folders tab in the When sending messages, automatically section:

  • Place a copy in > leave unchecked

gmail auto inserts into Sent, so not necessary to state it otherwise you get two copies.

  • click on OK when done.

Confirm settings are now correct and tell me if this is a gmail account. Please report back on results.

Diperbarui oleh Toad-Hall pada