We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Crashing and Freezing...

  • 1 balas
  • 2 memiliki masalah ini
  • 9 kunjungan
  • Balasan terakhir oleh Paul

more options

Hello Folks,

This is not a question but a notification about Crashing and Freezing with two add-ons that I had installed on Firefox 48.0.2. After I updated Firefox was crashing and Freezing every few minutes I filled out the crash reports sent them closed Firefox, I would then open it again only to have the same issue repeat itself after a few minutes. I then tried to figure out why and the only thing I could come up with was the below two add-ons that had been installed after a Windows 7 clean install, which were not the same as I'd used previously. So after uninstalling them everything is working 100% no Freezes or Crashes since. I know nothing about debugging or script writing and could not find a contact email to report the issue so I thought here would be the best option, just incase someone else has the same issue and that this notification may help.

AdBlocker for YouTube -

https://addons.mozilla.org/en-GB/firefox/addon/adblock-for-youtube/?src=search

YouTube Video and Audio Downloader -

https://addons.mozilla.org/en-GB/firefox/addon/youtube-video-and-audio-dow/?src=search

Hopefully This Helps Someone,

paperfree.

Hello Folks, This is not a question but a notification about Crashing and Freezing with two add-ons that I had installed on Firefox 48.0.2. After I updated Firefox was crashing and Freezing every few minutes I filled out the crash reports sent them closed Firefox, I would then open it again only to have the same issue repeat itself after a few minutes. I then tried to figure out why and the only thing I could come up with was the below two add-ons that had been installed after a Windows 7 clean install, which were not the same as I'd used previously. So after uninstalling them everything is working 100% no Freezes or Crashes since. I know nothing about debugging or script writing and could not find a contact email to report the issue so I thought here would be the best option, just incase someone else has the same issue and that this notification may help. AdBlocker for YouTube - https://addons.mozilla.org/en-GB/firefox/addon/adblock-for-youtube/?src=search YouTube Video and Audio Downloader - https://addons.mozilla.org/en-GB/firefox/addon/youtube-video-and-audio-dow/?src=search Hopefully This Helps Someone, paperfree.

Semua Balasan (1)

more options

Hi

Thank you for raising this issue.

Add-ons for Firefox are created and supported by a community of independent developers. I recommend you contact the developers of these add-ons and they should be able to help you with this.

You can find their contact details by clicking on their name on the page you downloaded the add-on from.