Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

no old data transferred

  • 1 balas
  • 2 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh Zenos

more options

I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

Semua Balasan (1)

more options

I think you need to learn a bit about Thunderbird's profile. Then find your old profile and swap it in, in place of the new profile.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb