Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

My Firefox just got wiped clean

  • 1 balas
  • 1 memiliki masalah ini
  • 13 kunjungan
  • Balasan terakhir oleh Scribe

more options

My computer crashed today, upon restart I see that I have lost all of my bookmarks, login passwords, everything... I am distraught. I am greeted with a fresh install of FireFox and have lost everything. This is a years worth of bookmarks and links that I use every day. Why would FireFox just lose all of my data? I don;t even know where to begin, this is just SUCH A SET BACK!!

My computer crashed today, upon restart I see that I have lost all of my bookmarks, login passwords, everything... I am distraught. I am greeted with a fresh install of FireFox and have lost everything. This is a years worth of bookmarks and links that I use every day. Why would FireFox just lose all of my data? I don;t even know where to begin, this is just SUCH A SET BACK!!

Solusi terpilih

Hi, in case a Refresh has occurred, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

If the file isn't there, for bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other data, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

more options

Solusi Terpilih

Hi, in case a Refresh has occurred, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

If the file isn't there, for bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other data, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!