Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

why am I seeing what looks like a pair of binoculars next to the lock icon in address bar?

more options

Although it is not there right now, I noticed when I opened Firefox, with yahoo being my homepage, there is what looks like a pair of binoculars between the "show site information and green lock next to the address bar. It seems to me I have never seen that before. Since I have been having trouble with Outlook mail not signing out when I click on sign out, I am wondering what is going on. I use kaspersky and it shows no problems. Sorry, I am not so computer literate, so this is the best way I know how to describe problem.

Although it is not there right now, I noticed when I opened Firefox, with yahoo being my homepage, there is what looks like a pair of binoculars between the "show site information and green lock next to the address bar. It seems to me I have never seen that before. Since I have been having trouble with Outlook mail not signing out when I click on sign out, I am wondering what is going on. I use kaspersky and it shows no problems. Sorry, I am not so computer literate, so this is the best way I know how to describe problem.

Semua Balasan (5)

more options

It could be the plugin notification icon. I think of that as looking like a small, dark gray Lego block.

When that icon appears, it indicates the page wants to use one of your plugins, or is using one of your plugins. Click the icon for more information and buttons to grant or revoke permission.

Does that match what you see, or is it something else?

more options

Regarding Outlook mail not signing out, does it take you to MSN (what I usually see when I sign out), or does it go right back to your Inbox, or ??

If you end up back in your Inbox, is it possible that a password manager is signing you back in? Either Firefox's built-in password manager or an add-on password manager?

more options

Thanks. You are right, it does look more like a gray Lego. I am able to click on it when I am visiting a website and it turns out is is Adobe Flash. Just doesn't tell me that when I am on Yahoo home page. As far as Outlook, it goes right back to inbox. That is, most of the time. I evidently, I think, am being signed out though, because when I ask to open it next time I do have to enter user name and password. I did check password manager and it shows I have no saved passwords.

more options

Firefox can be a little stubborn about refreshing a cached page. To see whether you are actually still logged in, try a reload bypassing the cache, for example, by pressing Ctrl+Shift+r instead of Ctrl+r. If you really are still logged in, hmm, the logout request might not be going through.

more options

After another user reported not being able to sign out of Outlook.com I took a closer look at what happened during that process. The suggestion I made in that thread was to make sure Firefox wasn't blocking redirects. Maybe that will help you??

Not signing out from Microsoft Outlook E-mail page at first click