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information provided by firefox appears to be false

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  • Balasan terakhir oleh FredMcD

kimbud04
kimbud04
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Firefox alerted me that a webpage was not secure and stated that I had never visited it before(www.asics.com) when in fact I've made purchases from that website numerous times. Firefox also stated that the website was not saving any passwords, again, not true! Help!!

Firefox alerted me that a webpage was not secure and stated that I had never visited it before(www.asics.com) when in fact I've made purchases from that website numerous times. Firefox also stated that the website was not saving any passwords, again, not true! Help!!

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FredMcD
FredMcD
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I had no problem with the link.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.