Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Since upgrading Firefox to 53.0 Video Download Helper is no longer working as before

  • 2 balas
  • 4 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Sejourneur

Sejourneur
Sejourneur
more options

Video Download Helper has been a very useful add-on and has enabled me to download videos from various sites.

Since upgrading Firefox earlier today, VDH seems to just download the file header (or whatever it's called), then says it's complete.

I'm trying to grab some soaps that my wife missed earlier this week, so now it's not working, somehow or other that is my fault. Apparently I shouldn't have installed the Firefox upgrade before I knew VDH would work as before. Dont ask!

Video Download Helper has been a very useful add-on and has enabled me to download videos from various sites. Since upgrading Firefox earlier today, VDH seems to just download the file header (or whatever it's called), then says it's complete. I'm trying to grab some soaps that my wife missed earlier this week, so now it's not working, somehow or other that is my fault. Apparently I shouldn't have installed the Firefox upgrade before I knew VDH would work as before. Dont ask!

Semua Balasan (2)

Sejourneur
Sejourneur Pemilik pertanyaan
more options

A PS to the previous message. When video download helper didn't work after updating Firefox, I: 

1.uninstalled the vdh add-on, then added it on again. That didn't work.
2. uninstalled firefox, rebooted, downloaded and installed Firefox again then followed up by installing the video add-on. That didn't work either.

Not being particularly computer-literate, I don't know what else to try, other than posting a query here.

Sejourneur
Sejourneur Pemilik pertanyaan
more options

Sejourneur said

A PS to the previous message. When video download helper didn't work after updating Firefox, I: 1.uninstalled the vdh add-on, then added it on again. That didn't work. 2. uninstalled firefox, rebooted, downloaded and installed Firefox again then followed up by installing the video add-on. That didn't work either. Not being particularly computer-literate, I don't know what else to try, other than posting a query here. Tidied up previous post of this msg as it wasn't word wrapping, so was hard to read.