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child status 100...The e-mail message could not be delivered because the user's mailfolder is full. My box is not filled-what gives?

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10520
10520
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I'm lost. My clients are trying to send me information but are getting the above return message from Mozilla thunderbird. I do not have a full in box and actually deleted out more mail last Friday-but it still shows this message. How can this be corrected?

I'm lost. My clients are trying to send me information but are getting the above return message from Mozilla thunderbird. I do not have a full in box and actually deleted out more mail last Friday-but it still shows this message. How can this be corrected?

Solusi terpilih

That would be a message from your providers server, not Thunderbird. Did you compact the Inbox after deleting messages? If not do that. File-Compact Folders

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user01229325
user01229325
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Solusi Terpilih

That would be a message from your providers server, not Thunderbird. Did you compact the Inbox after deleting messages? If not do that. File-Compact Folders

10520
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After deleting messages-syncing my computer did the trick to solving the problem. I recently purchased a new computer and my old one used to automatically sync my emails-whereas this one doesn't. The options/commands are different on the new computer and it took me awhile to understand where they were at and the old command of "File-Compact Folders" is now " Sync" on the new computer. Thank you for the help!