Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Trying to insert animated GIFs into Thunderbird email -- they don't animate

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Matt

Bobbi H
Bobbi H
more options

I am trying for the first time to insert an animated GIF into an outgoing email. The instructions seem fairly straightforward: Insert - Image - then type the URL of the image into the Image Location box. I do this, and I can see a "Preview" which shows the animated GIF just as it should appear. However when I actually send the email, the recipient receives it with the image, but not the animation. (I have verified this by sending email to myself to test it out). It is simply a non-moving image, like an Emoji. Does anyone have some idea what I am doing wrong?

I am trying for the first time to insert an animated GIF into an outgoing email. The instructions seem fairly straightforward: Insert - Image - then type the URL of the image into the Image Location box. I do this, and I can see a "Preview" which shows the animated GIF just as it should appear. However when I actually send the email, the recipient receives it with the image, but not the animation. (I have verified this by sending email to myself to test it out). It is simply a non-moving image, like an Emoji. Does anyone have some idea what I am doing wrong?

Semua Balasan (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am using Thunderbird 60 Beta, but I insert an animated gif image into an email, the animation appears in the preview, not in the email. When I receive in the animation displays.

I would therefore suggest you try a restart with add-ons disable and see if you have an add-on that is causing your gifs to not animate.