Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

cannot send or receive messages on existing account because connection refused.

  • 1 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Matt

Mark B72
Mark B72
more options

Suddenly I cannot get a connection to my Thunderbird account. Settings all seem correct. I tried to reset my account. To do that, I opened NEW under FILE, and then clicked on EXISTING ACCOUNT. I entered my Gmail address, and in password I entered my Google account password. TB responded with the message FAILED TO FIND A SETTING FOR YOUR ACCOUNT. Could this have something to do with the Mac KEYCHAIN? I was in that feature today fixing another app. before the problem with TB occurred. I had to reinstall another app. Please advise. Thank you.

Suddenly I cannot get a connection to my Thunderbird account. Settings all seem correct. I tried to reset my account. To do that, I opened NEW under FILE, and then clicked on EXISTING ACCOUNT. I entered my Gmail address, and in password I entered my Google account password. TB responded with the message FAILED TO FIND A SETTING FOR YOUR ACCOUNT. Could this have something to do with the Mac KEYCHAIN? I was in that feature today fixing another app. before the problem with TB occurred. I had to reinstall another app. Please advise. Thank you.

Diperbarui oleh Mark B72 pada

Semua Balasan (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I know nothing about macs, but given that the account setting are stored on the internet in the Thunderbird.net web domain it is clear Thunderbird is not getting access to the internet to retrieve it's account settings from the database.

So if keychain is something in a firewall you are probably looking in the right place. if it is not look at the firewall (that might be an internet security suite if you are unfortunate enough to have one. They just about cripple Windows)