Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox is keeping me from accessing my Thunderbird email. I can't do anything because I can't get to the information stored there.

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh christ1

mmaa1934
mmaa1934
more options

Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself.

So now I can't get to my email, or any of the identifying information that was stored in the account.

Anybody know a magic way I can reach my account? Thanks!

Saturday my Thunderbird email account was fine. Now when I click on its symbol, it shows my account page for a fraction of a second, then switches me into info on the new updated Thunderbird. It will not accept any username or password I can think of without the info that is in the Thunderbird account itself. So now I can't get to my email, or any of the identifying information that was stored in the account. Anybody know a magic way I can reach my account? Thanks!

Semua Balasan (1)

christ1
christ1
  • Top 25 Contributor
more options
It will not accept any username or password

Verify your credentials using webmail.

Also see https://support.mozilla.org/kb/cannot-receive-messages