Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

history unexistent

  • 1 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh cor-el

paulaprestes1
paulaprestes1
more options

Hi all,

I am a long time Mozilla Firefox user. Today I hit the button to close and Mozilla by accident. I had many tabs open and was editing images and converting them online. The problem is that when I reopened Mozilla, I could not find anything from this month in my history. I did not set it to clear history automatically, I didn't clear the history since I hit the button to close and did not clear my history before closing it. All my history data is non-existent. Today is 11/28/2019 and I can only see the history from August and the months before it. I can't seem to find a way to recover my history and apparently there is no contact support to report this... frustrating!

Hi all, I am a long time Mozilla Firefox user. Today I hit the button to close and Mozilla by accident. I had many tabs open and was editing images and converting them online. The problem is that when I reopened Mozilla, I could not find anything from this month in my history. I did not set it to clear history automatically, I didn't clear the history since I hit the button to close and did not clear my history before closing it. All my history data is non-existent. Today is 11/28/2019 and I can only see the history from August and the months before it. I can't seem to find a way to recover my history and apparently there is no contact support to report this... frustrating!

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

See also: