Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Windows 7 with Firefox get login error with Hertz login is fine on my other computer

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

ynkyword
ynkyword
more options

I open the Hertz web page and sign in with a known good user name and password. When I submit, Hertz tells me my credentials are incorrect. This is a Windows 7 Pro computer and I've never had trouble logging in before. I then tried to login with the same user name and password on a Windows 10 laptop and the login process went fine.

I open the Hertz web page and sign in with a known good user name and password. When I submit, Hertz tells me my credentials are incorrect. This is a Windows 7 Pro computer and I've never had trouble logging in before. I then tried to login with the same user name and password on a Windows 10 laptop and the login process went fine.

Solusi terpilih

Thanks for your help. I discovered that the problem was the bookmark I had been using for years was no longer correct. I went to Hertz.com directly, logged in as usual and it works!

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

ynkyword
ynkyword Pemilik pertanyaan
more options

Solusi Terpilih

Thanks for your help. I discovered that the problem was the bookmark I had been using for years was no longer correct. I went to Hertz.com directly, logged in as usual and it works!

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.