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Firefox crashes

  • 3 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh TyDraniu

heluani
heluani
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Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

Firefox keeps crashing at startup. I've the Crash ID: bp-f945571e-799b-446f-9e4f-cc00a0200121

Solusi terpilih

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.

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Semua Balasan (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Looks like there's a conflict with Trend Micro Security software.

heluani
heluani Pemilik pertanyaan
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Thanks TyDraniu for your answer, but it dosen't apply 'cause I've FortiClient not TrendMicro....

Do you have any other clue?

Thanks!

TyDraniu
TyDraniu
  • Top 10 Contributor
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Solusi Terpilih

But you do have the tmmon64.dll? Your report mentions some Trend Micro files: https://crash-stats.mozilla.com/report/index/f945571e-799b-446f-9e4f-cc00a0200121#tab-modules

Try to find these dlls on your disc.