Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Hi, I can't remove bookmarks from the bookmark toolbar, I right click and the page keeps coming back,it didnt use to do that in the past

  • 2 balas
  • 1 memiliki masalah ini
  • 5 kunjungan
  • Balasan terakhir oleh dona

more options

Hi, I can't remove bookmarks from the bookmarks toolbar, I used to do that just by right clicking on the bookmark/delete, now it doesn't work. I tried the blue star at the end of URL, delete, star turn gray but bookmark is still there, I reopen window, click done,notice jump in "view history" icon, bookmark is still there. mac mojave

Hi, I can't remove bookmarks from the bookmarks toolbar, I used to do that just by right clicking on the bookmark/delete, now it doesn't work. I tried the blue star at the end of URL, delete, star turn gray but bookmark is still there, I reopen window, click done,notice jump in "view history" icon, bookmark is still there. mac mojave
Lampiran tangkapan layar

Semua Balasan (2)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thank you this is my troubleshooting information, is "verify integrity" here correct? thanks again I It's quite long and I scroll it I should look better, cloud you kindly say where is it approximately?