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Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

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computer blocked on Foxfire

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  • 9 kunjungan
  • Balasan terakhir oleh FredMcD

leond7102
leond7102
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I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

I have a statement on Mozilla that my computer has been blocked and I cannot access any controls on Foxfire, and I am instructed to call x-xxx-xxx-xxxx. What should I do?

Diperbarui oleh cor-el pada

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Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Please do not call that number - it is a scam. Mozilla does not provide support over the phone.

This article has some very useful tips and guidance: https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.