Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

jray38
jray38
more options

For the last six to eight weeks every time I sign into my account at fifth third bank Firefox crashes. Just got back from the bank and signed into my account there and everything worked fine. Have cleared all caches and cookies four time and nothing works. Anyone else having this problem??

For the last six to eight weeks every time I sign into my account at fifth third bank Firefox crashes. Just got back from the bank and signed into my account there and everything worked fine. Have cleared all caches and cookies four time and nothing works. Anyone else having this problem??

Semua Balasan (2)

Harsha
Harsha
more options

Try reinstalling Mozilla Firefox. This link may help.

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support