Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My Add-On list has VANISHED

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh FredMcD

The Gray Cat
The Gray Cat
more options

I can look at the add-on manager [Control-Shift-A] and SEE all of my add-ons, BUT the list of addon-okons is gone, and NONE of the web pages I go to show any of the add-on "buttons" [such as "Download"]

HOW do I get these back?

The Gray Cat tmc@att.net

I can look at the add-on manager [Control-Shift-A] and SEE all of my add-ons, BUT the list of addon-okons is gone, and NONE of the web pages I go to show any of the add-on "buttons" [such as "Download"] HOW do I get these back? The Gray Cat tmc@att.net

Semua Balasan (1)

FredMcD
FredMcD
more options

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files"

+++++++++++++++++++++++++++ You may have to approve the updating once again.