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thunderbird password

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jandd1
jandd1
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mozilla thunderbird will not set up existing email account keep asking for server password which has been saved but will not accept password. many thanks

mozilla thunderbird will not set up existing email account keep asking for server password which has been saved but will not accept password. many thanks

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Matt
Matt
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Generally this is caused by firewalls and anti virus programs actively preventing Thunderbird accessing the internet. The assumption is the password must be wrong. It rarely is.

I suggest you try the support article for not being able to send mail. It covers most of the basics. https://support.mozilla.org/en-US/kb/cannot-send-messages

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