Problem accessing old email from both windows 7 and Ubuntu on dual boot machine
Hi Team, I love TB and have been using it for a very long time. Until recently I was able to access my profile from both windows 7 and Ubuntu 20.04. The current versions are 91.9 on Ubuntu and 78.4.3 on Windows 7. I have 2 users (my wife and I) and somehow seem to have got into a real mess. My wife is asked all the "new install" account stuff from either windows or ubuntu. For myself I can open my profile successfully (bizarrely) with 91.9 on ubuntu but hit the install issue on windows 7. I have in the past messed around with profiles.ini with some success, but so far I havent been able to massage my configs so that I and my wife can access our old profiles.
I have looked though some of the existing issues but am hoping some kind soul will explain to me: a) can I use latest code to access the same profile b) how to configure the magic, please?
regards, Paul
Semua Balasan (7)
As I understand it, you have one profile and it is shared between two versions of Thunderbird. For what it's worth, there are those with more experience than I on this forum who have stated not to do this because upgrades of TB can cause the profile to not be downward-compatible. So, my personal suggestion is to avoid this practice. However, that's not what you asked. I don't know what you mean by the "install issue" with Win 7. The profiles.ini framework has not changed, so if you have a profiles.ini that is working, I don't see a problem in upgrading. Also, if this is now working, why are you asking how to configure? And maybe I just don't understand the situation.
Thx Dave for reply. The “install issue” is that heartstopping moment when you realise a code upgrade has for some reason lost all knowledge of you previous profile! Please enter your account info etc. There appears to be a lot of forum space devoted to how to fix profiles.I I sadly. So ideally I want to upgrade to latest code (91.9 is available for windows7 and Linux) and the import our old profiles so we can access old email. Should be simple no? Anyone? Regards Paul
That happens when a new, empty, profile is installed and the profiles.ini is updated. To be safe, I suggest copying the profiles.ini to keep it safe during the upgrade.
paul463 said
I have 2 users (my wife and I)
Do you have separate desktop user accounts on both Windows and Ubuntu for yourself and your wife?
Yes Stans separate logins for each of us on both OS. I had this working by specifying a mount point to an ntfs partition with the original windows profile .../app data/roaming/... etc for each account when accessing email from Ubuntu. However recent attempts to simply restore this profiles.ini setup has not fixed my problem. Slightly baffled. Thx Paul
If your profiles.ini is not working anymore, I think that is a good sign to use separate profiles for different versions of TB. Just my conservative perspective...
paul463 said
I had this working by specifying a mount point to an ntfs partition with the original windows profile .../app data/roaming/... etc for each account when accessing email from Ubuntu. However recent attempts to simply restore this profiles.ini setup has not fixed my problem. Slightly baffled.
Forget about the profiles.ini. Use the Profile Manager instead. See Profile Manager - Create and remove Thunderbird profiles
Open the About Profiles tab/page as per the linked article and see how many Thunderbird profiles are listed. The one from the Windows partition should be there too, and you should be able to launch it and make it the default. If it's not listed, create a new profile and point it to the profile folder. The profiles.ini file will be updated accordingly.
Note: make sure you're using the same version of Thunderbird to launch your profiles.