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Trying to activate two-step authentication but recovery code is not working

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  • Balasan terakhir oleh cor-el

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Hi,

I am Trying to activate two-step authentication but recovery code is not working.

just minute ago I have created recovery code. trying to use it and system says that it is wrong

why it is not working  ?

Please help

Thanks

Hi, I am Trying to activate two-step authentication but recovery code is not working. just minute ago I have created recovery code. trying to use it and system says that it is wrong why it is not working ? Please help Thanks

Semua Balasan (1)

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Why would you want to use a recovery code immediately after you generated it as you normally would use the Authenticator app to generate the 6 character TOTP code and only use a recovery code if you are locked out ?

Note that the recovery code is a ten character code (you get several when you generate the codes).