Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox consitently crashes on exit. Takes several minutes to open next time.

  • 3 balas
  • 0 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh cor-el

jade8
jade8
more options

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440.

At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes that linger in the system to exit. 2 minutes after that, I get the Firefox Crashed pop-up. I always send the crash report.

On restart, Firefox takes 3-5 minutes to load data from contile-images.services.mozilla.com before I can actually use the browser.

This happens daily, whether Firefox is the first or last application closed, or whether I wait several minutes after everything else is closed before I close Firefox.

Are there settings I can change to prevent this?

Thanks,

--j

Running Firefox 103.0.2 (64 bit) over windows 10 on a Dell Latitude E5440. At the end of the day, I close Firefox. It takes several minutes for the 8 or so processes that linger in the system to exit. 2 minutes after that, I get the Firefox Crashed pop-up. I always send the crash report. On restart, Firefox takes 3-5 minutes to load data from contile-images.services.mozilla.com before I can actually use the browser. This happens daily, whether Firefox is the first or last application closed, or whether I wait several minutes after everything else is closed before I close Firefox. Are there settings I can change to prevent this? Thanks, --j

Semua Balasan (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Do you have Delete cookies and site data when Firefox is closed checked on in Settings?

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I have contacted our developers who have confirmed that an update is being sent out now that should resolve this issue. If you are unable to open Firefox to update, you can install a new version over the top of your existing copy from https://www.mozilla.org/en-GB/firefox/developer/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using "Clear history when Firefox closes" to clear any data because if Firefox fails to complete all tasks it tries again on the start ?

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings