Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

2FA setup - backup code not accepted

  • 2 balas
  • 0 memiliki masalah ini
  • 122 kunjungan
  • Balasan terakhir oleh marcelou

more options

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere. Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?
Lampiran tangkapan layar

Diperbarui oleh marcelou pada

Solusi terpilih

You only need one 10-byte code of the many recovery codes you have saved.

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (2)

more options

Solusi Terpilih

You only need one 10-byte code of the many recovery codes you have saved.

more options

Ohhh yes! Thank you very much :)