Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

Maadi Helio
Maadi Helio
more options

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Diperbarui oleh James pada

Semua Balasan (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Ross, do you mean for your Firefox Account? As long as you still have access to the old address, you can go ahead and change your account over to a new one. I think this is a two to three step process:

(1) Add your new address as "secondary": Add a secondary email address to Mozilla accounts

(2) Switch your secondary address to primary: Change the primary email address on your Mozilla account

(3) [optionally] Delete the old address from the account