Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

New email server. Accounts missing from Unified INBOX

  • 4 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Sloan

more options

Changed hosts from HostGator to GreenGeeks. Edited the email settings to point to new server, updated the ports etc. Now two of my email accounts aren't shown under the Inbox (unified). These were there and had been for years. Disappeared after changing the email server name and port to the new host's info.

Changed hosts from HostGator to GreenGeeks. Edited the email settings to point to new server, updated the ports etc. Now two of my email accounts aren't shown under the Inbox (unified). These were there and had been for years. Disappeared after changing the email server name and port to the new host's info.

Solusi terpilih

My error. It would probably be in the Mail folder, not the Imapmail folder.

Baca jawaban ini dalam konteks 👍 2

Semua Balasan (4)

more options

DO they appear under 'all folders'? If so, my suggestion is to exit TB, in windows file explorer, locate the 'smart mailboxes' folder under imapmail folder, delete it, and restart thunderbird.

more options

Yes they appear under all folders. They also appear in the list of account settings. I looked on my local pc for the folder you mention, and do not see a folder or file "smart mailboxes" or anything similar. I've attached a couple of screenshots from TB to show the only two accounts under INBOX and the accounts in account settings.

Diperbarui oleh Sloan pada

more options

Solusi Terpilih

My error. It would probably be in the Mail folder, not the Imapmail folder.

more options

Thank you!! That took care of it!